Sobre el puesto
 
Support our workforce optimization department in our headquarters in Madrid. You will act and operate providing skills and experience to help building excellence in Operations.
The role will focus on resource planning, inform decisions on work allocation, actively contributing to shape Cabify structure. You will play a key advisory role within Global Operations to inform strategic planning, while identifying initiatives to maximize impact and efficiency of our workforce.
 

Be a Part Of a Team Where You Will
 
  • Work with ops leadership across multiple teams to optimize our workforce model.
  • Develop and maintain interval, daily, weekly, monthly and yearly guidance on staffing allocation to comply with specific KPIs, OKRs and Goals
  • Partner closely with internal teams to understand the inputs we are using, the trends we are seeing in actuals vs. forecasts as well as expected upcoming events to be used in the creation of the capacity plans to better predict what is expected to happen going forward.
  • Work with our Data Analytics team to improve planning & real-time management based on analysis identifying opportunities to improve performance.
  • Be the end to end owner of the workforce planning, execution & analysis, in collaboration with our people team & stakeholders, to ensure the entire process is efficient, effective and at a high quality level to build trust and improve insights to guide the right business discussions and decisions.
  • Proactively communicate analysis of metrics and identify areas of improvement to teams to develop continuous improvement initiatives focused on efficiency and effectiveness.

 

You Have
 
  • 3+ years of experience in resource planning, workforce management, workforce analytics or a combination of these
  • Experience in process documentation and iterative process improvement
  • Understanding of operations planning in a hyper growth environment
  • Strong strategic and customer focus with a clear understanding of the wider issues impacting the relevant markets.
  • Experience supporting organization-wide projects
  • Self-starter with the experience navigating high levels of ambiguity and complexity
  • Full proficiency in Google Sheet & Meta4 and similar data visualization applications
  • Knowledge of workforce tools and processes
  • Analytical, problem-solving and organizational experience.

 

The good stuff:

We’re a company full of happy, motivated people and we never want that to change. Here are some more reasons why it rocks to be part of our family.

 

  • Flexible work environment & hours
  • Regular fun team events
  • Cabify staff discount
  • Personal development programmes
  • Flexible remuneration: subsidized restaurant tickets, transport tickets, healthcare and childcare
  • A pet room so you don’t have to leave your furry friend at home
  • All the gear you need - just bring yourself.
  • And last but not least...free fruits & coffee

 

¡Quiero saber más!

¿Por qué Cabify?

¡Somos remote-friendly!

En nuestro equipo de Producto todos tenemos la opción de trabajar desde casa dos días a la semana. Además, perfiles senior tienen también la opción de trabajar totalmente en remoto.

Plan de retribución flexible

Puedes elegir contratar diferentes servicios cómo: tarjeta restaurante, tarjeta transporte, seguro médico o cheque guardería.

Sigue aprendiendo

¡Tendrás disponible un presupuesto personal para invertir en formación y desarrollo! Además, podrás disfrutar de formación interna y eventos tech en la oficina.